Digital Transformation & Infrastructure

"In a complex healthcare environment, I restored operational focus by stabilizing the ITSM and Azure DevOps ecosystems. By leading the development of a strategic cost-center application, I bridged the gap between financial flows and frontline location management."

The Challenge

Managed the restructuring of financial data flows and stabilized IT service management systems within a highly regulated landscape.

Key Deliverables

• Developed financial reporting application for cost centers.
• Stabilized ITSM (Topdesk) and Azure DevOps workflows.
• Restored team focus and results-driven roadmaps.

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